CA Service Management

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  • 1.  CA SDM upgrade 12.5 to 14.1

    Posted Jul 26, 2015 02:53 PM

    Hi Experts,

     

    Please help me in upgrade approach finalization, i am providing brief about environment

    1.CA SDM Version 12.5

    2. 6 secondary sever

    3. Patches installed

    4. Site specific customization available

    5. Advanced Web adaptation available

     

    if possible please refer any KB article if available.

     

    Thanks



  • 2.  Re: CA SDM upgrade 12.5 to 14.1

    Posted Jul 26, 2015 08:51 PM

    Hi Manoj,

     

    You may refer below document for planning and implementing 14.1 migration:

     

    How to Upgrade CA SDM - CA Service Management - 14.1 - CA Wiki

     

    Thanks,

    Naveen



  • 3.  Re: CA SDM upgrade 12.5 to 14.1

    Broadcom Employee
    Posted Jul 27, 2015 12:18 AM

    Hi Manoj,

    Please follow this technical document on the steps to setup test box using swing box method, followed by steps to migrate.

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec578669.aspx?intcmp=searchresultclick&resultnum=1

     

    You may also refer to " How to Upgrade CA SDM" from product documentation.

    ~Vinod~