I'm trying to create an attribute alias for the cnt.department_name in the CR object class in SDM and when I put in department_name as the alias name and dept.name as the alias value, I get the message the alias value is not valid as shown in the screen print below.
What is wrong with the alias value?
Joyce Lilie
jlilie@parker.com
Hi,
I think that error happens because cr object haven't dept attribute, try to declare it as requestor.dept.name if you're looking for Requestor's department.
Regards,
cdtj
Hi thanks for the quick reply.
I tried what you suggested but get the same error.
Here's what's in the derived universe for the object name:
Hi Joyce,
Per Timur's previous suggest, if cr object has
Then the universe should be pulling: cr.department_name for the requestor's department name not cnt.department_name
_R
Hi Raghu,
I'm still getting the error that the alias value is not valid for this object as shown below:
Joyce
Sorry, it should be customer.... not requestor. There are several other requestor attribute aliases similar to this one already in cr.
Thanks Raghu, that was it. Appreciate your help as always. Have a great day.