CA Service Management

 View Only
Expand all | Collapse all

CA Tuesday Tip - Procedure to find the CABI version and its patch level for CA Service Management R14.1

  • 1.  CA Tuesday Tip - Procedure to find the CABI version and its patch level for CA Service Management R14.1

    Posted May 25, 2015 02:54 AM

    Hello Everyone,

     

    To find the version and its patch level for CABI for CA Service Management R14.1, navigate to Control Panel > Programs. Click on Program and Features and you should see as below example:

     

    1.jpeg

     

    Another way is to navigate to installation folder C:\Program Files (x86)\CA\SC\CommonReporting4\InstallData folder and open inventory.txt file. You should see the version details as below:

     

    1.jpeg

     

    Have a good week everyone!

     

    Thanks,

    Naveen



  • 2.  Re: CA Tuesday Tip - Procedure to find the CABI version and its patch level for CA Service Management R14.1

     
    Posted May 26, 2015 01:09 PM

    Thanks for the tip Naveen!

    NAVEEN DESHAM wrote:

     

    Hello Everyone,

     

    To find the version and its patch level for CABI for CA Service Management R14.1, navigate to Control Panel > Programs. Click on Program and Features and you should see as below example:

     

    1.jpeg

     

    Another way is to navigate to installation folder C:\Program Files (x86)\CA\SC\CommonReporting4\InstallData folder and open inventory.txt file. You should see the version details as below:

     

    1.jpeg

     

    Have a good week everyone!

     

    Thanks,

    Naveen