Hi.. I'm receiving error while integrating USS with Service Catalog (14.x)
Liferay log entry is :
org.xml.sax.SAXException: Invalid element in usmCatalogService.Offering - rateplanheaderdisplay
Datasource entry message is :
Incorrect value for DEFAULT REQUEST OFFERING ID
Unable to validate Offering ID from CA Service Catalog
Did you apply the patch for USS 14.1.01 (RO80300) which can be extracted from RO80318?
Problem solved... thank you
How where you able to solve this issue? I'm facing this issue after applying CUM2. There's no way to apply that mentioned patch individually now.
you can actually install the patch individually. After you extract the first packaged patch, you'll see the RO80300. patch your USS and if needed, rerun CUM2 only for USS.
Please note that if you have installed 14.1.02 on top of GA version Service Management suit of products, then you will get 14.1.01 patches also included into this patch.
Coming to this issue CA has released another test fix to resolved this issue i.e.
Follow the below document for installing 14.1.02
Implementing CA Service Management 14.1.02 - CA Service Management - 14.1 - CA Technologies Documentation
Solution: T51R202 test fix was released after CP02 to resolve this issue.
Please raise a Support case and request for the test fix - T51R202
We are on CUM5 and I am experiencing this error. Any suggestions?