CABI ERROR RCIRAS0546 - Error code:0 [CRWEB00000119]

[TMACUL]

The viewer could not process an event. Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator. [RCIRAS0546]

---- Error code:0 [CRWEB00000119]

 

I'm getting this error and I don't know why it occurs.

 

It's so strange because after run 3 times, everything happens.

[Paul Coccimiglio]

Is this CABI 4.x?

 

If so, how much RAM is on the CABI server?

[TMACUL]

Hi Paul,

 

    Yes, it's a CABI 4 using 16Gb.

 

    It's probably one reason, i'll try to gather information to prove it.

 

   Thank you for remembering about memory.

 

 

Regards

[Anon Anon]

Hi Tiago,

 

In addition to what Paul had mentioned, you may perform the steps from the below tech document:

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1197186.aspx

 

Thanks,

Naveen

[TMACUL]

Hi Paul_Coccimiglio  and Naveen_Desham,

 

   For history purposes was added memory, now the server it's 28Gb RAM, and  was applied TEC1197186, CA SDM and CA BI shared the same server.

   I can run normally but i can't run when my range has a big result (many records).

 

Regards

[Raghu Rudraraju]

Tiago,

 

Do you see that the underlying ODBC query that SDM received is not finishing? 

 

_R