CA Service Management

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  • 1.  CORA error AHD05519 / How to update CORA version?

    Posted Dec 23, 2015 07:14 AM

    We have developed a process to sync CMDB from 12.7 to 14.1 using CABI/grloader. Every time I run the process there are cora issues and I get the following error:

     

    AHD05519:Erro ao registrar MDB: (MDB and ca_owned_resource are not consistent; asset_source_uuid(62C754B878D21E4C981D41CE0AC90B02) not found in ca_owned_resource table

     

    We have installed CORACLEANUP hoping that the CORA version would be updated and that error would be fixed.

     

    Does anyone know a way to update CORA version?

    If you type coraver on cmd you see the current version of CORA in use.

     

    We have 12.7 and 14.1 versions installed.

     

    12.7 coraver:

    coraapi     12.5.0.59
corajava    12.5.0.59
coramss     12.5.0.59
coraorcl    12.5.0.59
corasql     12.5.0.59
corasys     12.5.0.59
corauuid    12.5.0.59

     

    14.1 coraver:

    coraapi     12.5.0.1
corajava    12.5.0.1
coramss     12.5.0.1
coraorcl    12.5.0.1
corasql     12.5.0.1
corasys     12.5.0.1
corauuid    12.5.0.1

     

    Thanks



  • 2.  Re: CORA error AHD05519 / How to update CORA version?
    Best Answer

    Posted Dec 23, 2015 08:18 PM

    Hi Erico,

     

    Cora 12.5.0.1 is the latest version. The error you were referring could occur if there is a CMDB tables inconsistency. You can perform the below steps:

     

    pdm_reg_assets -f

    pdm_reg_assets -U

     

    Run the coracleanup and then run below command:

     

    pdm_reg_assets

     

    Thanks,

    Naveen



  • 3.  Re: CORA error AHD05519 / How to update CORA version?

    Posted Jan 11, 2016 11:22 AM

    Now I get the following error when running CORACLEANUP

     

    a minute or less remainingException in doUpdate: 'IO Error: Software caused conn

    ection abort: recv failed', statement: 'Alter table ca_discovered_software ENABL

    E CONSTRAINT ca_di_r000002c700000000'

    Exception in doUpdate: 'Closed Connection', statement: 'Alter table ca_discovere

    d_hardware ENABLE CONSTRAINT ca_di_r000002ac00000000'

     

    We are about to make a system restore and rerun the whole process to see if the error persists.



  • 4.  Re: CORA error AHD05519 / How to update CORA version?

    Posted Dec 24, 2015 02:26 AM

    try this

    CORACLEANUP /DATABASE mdb /SERVER localhost /SCOPE all /METHOD reinit /TYPE

    2 /USERNAME ServiceDesk /PASSWORD CAdemo123

     

    it should reregister CI's in your MDB and fix the problem (just change the parameters to match your environment)



  • 5.  Re: CORA error AHD05519 / How to update CORA version?

    Posted Jan 11, 2016 08:12 PM

    If you still see the same error when running the above command, then replace SCOPE all with SCOPE USD.

     

     

    Thanks,

    Naveen



  • 6.  Re: CORA error AHD05519 / How to update CORA version?

    Posted Jan 12, 2016 11:17 AM

    No luck, same error.

    Since this is our test environment, we will restore the Database from another environment.