CA Service Management

Expand all | Collapse all

Documents marked as Offical in the Contents search

  • 1.  Documents marked as Offical in the Contents search

    Posted 04-09-2015 06:22 PM

    Are there any plans to use this function in the Community?  The reason I ask is that earlier I was searching for the SM 14.1 Wiki and couldn't find it directly on the Content page (I had to search for it in All Documents).  I noticed when entering the search that there is a Filter By Action option of "Marked as Official".  There are no results returned for this (see screen shot).


    Perhaps this would be a good place to start posting TechDocs?  I also thought this might be a place for CA curated content for FAQs, Best Practices, etc. that are still scattered over legacy sites.  New users might find this as a good Reading Room - a place to start and get background on concepts before asking questions. 


    How are other Communities using this feature?


  • 2.  Re: Documents marked as Offical in the Contents search

    Former Employee
    Posted 04-09-2015 06:48 PM

    Hi JW,


    Yes, we need to start doing that and go back and catch up. I'll go ahead and mark your Wiki doc as official. Right now community team efforts are aimed at old discussion cleanup but when we've finished we can start looking at updating status's as well.


    Thanks for the heads up!