CA Service Management

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  • 1.  Load Balancer for SDM AA

    Posted Feb 18, 2015 08:14 AM

    Hello Team

     

    We are planning to upgrade from R12.7 to R14.1 with AA architecture with 3 application servers and 1 BG and 1 Stand by server.

    Could anyone suggest a best load balance configuration to route the users among these 3 applications, we don’t want users to have 3 different links to connect to Servicedesk.

     

    FYI, currently we are using the one dns name to connect to the application server at R12.7.

     

     

    Regards,

    Sharath



  • 2.  Re: Load Balancer for SDM AA
    Best Answer

    Broadcom Employee
    Posted Mar 07, 2015 09:52 AM

    Hi Sharath,


    There are several load balancing options in the market. The 14.1 wiki documents a few steps for F5 load balancer. 


    https://wiki.ca.com/display/CASM1401/How+to+Configure+the+F5+Load+Balancer+for+CA+Service+Desk+Manager


    Maybe this is a good starting point ?


    Usually it's session sticky that gets it configured properly on the balancer


    _R



  • 3.  Re: Load Balancer for SDM AA

    Posted Mar 16, 2015 09:36 AM

    Thanks Raghu