CA Service Management

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separate total costs in periodical and one time only

  • 1.  separate total costs in periodical and one time only

    Posted Jul 01, 2015 06:56 AM

    Hi there,

     

    when you make a request in CA Catalog 12.7 all costs of the elements are summed up and shown as total costs regardless whether the costs are one time only payments or periodical costs.

    For example we request a service with 3 elements:

    Element 1 one time 20€ + monthly 5€

    Element 2 monthly 15€

    Element 3 one time 20€

     

    The total costs are shown with 60€.

    the real costs for one year would be 280€. Therefore I want a possiblity to show the costs like that:

     

    total costs:     one time 40€

                         monthly 20€

     

    is that possible?

     

    Thanks in advance for your help!

    Cheers

    Chris