CA Service Management

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  • 1.  Remove Webserver from ITAM 12.8

    Posted Dec 21, 2015 03:36 AM

    Hi Team,

     

    I have a customer who wants to migrate from ITAM 12.8 to 14.1.

    At the moment he has a separated Webserver but after the migration he only wants one combined Application and Webserver.

    Is it necessary to remove the webserver before upgrading?

    I think it is not, as the upgrade is a complete uninstall and a new installation. But I am not sure if the webserver is is configured also somewhere in the database.

     

    Thanks and best regards,

    Markus



  • 2.  Re: Remove Webserver from ITAM 12.8
    Best Answer

    Posted Dec 21, 2015 09:03 AM

    Hi Markus,

    For 12.8, it is as you stated; uninstall and complete install. 12.8 uses CDB for configuration
    information - so it doesn't record anything in MDB

    You can start the upgrade on App Server or Web Server directly and install everything on same server.

    The Install wizard will guide you with the Uninstall options.

     

    -Carol Uranker