CA Service Management

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  • 1.  Limit the User session in CASD

    Posted Dec 09, 2014 05:31 PM

    Hi All,

     

    CASD 12.7,

     

    Is it possible to restrict the single user to have only one session in web page and also if user tries for next session, system should not allow it. Please advise me how to acieve this.

     

    Thanks in advance.

     

    Regards,

    Mohan



  • 2.  Re: Limit the User session in CASD

    Posted Dec 09, 2014 08:04 PM

    Hi Mohan,

     

    I don't think there is a way to restrict the user to allow only one session. SDM allows to access multiple sessions from the same or different browser on a user's desktop.

     

    Thanks,

    Naveen



  • 3.  Re: Limit the User session in CASD
    Best Answer

    Posted Dec 09, 2014 08:09 PM

    Mohan,

     

    I see below enhancement idea was already raised and you may vote for it:

     

    https://communities.ca.com/ideas/235716169

     

    Thanks,

    Naveen



  • 4.  Re: Limit the User session in CASD

    Posted Dec 10, 2014 03:57 AM

    Hi Mohan,

     

    This is not possible. We responded to a similar post very recently:

     

    Re: Block new analyst sessions

     

    Regards,

    Brian