CA Service Management

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  • 1.  14.1 Migration SDM - configure german localized resources

    Posted Mar 12, 2015 03:06 AM

    Hi,

    while configuring a German localized system (win 2012 R2) I get an error:

    resource.log:

         Processing window_list.html with window_list.xml

         Processing window_list.html to reset the timestamp with that of XML file window_list.xml

         End of html merge in D:\CA\SERVIC~1\bopcfg\www\wwwroot\html

         Resource Creation FAILURE - Check logs ##

         Resource Creation End [Mar 12, 2015 7:52:43 AM] ##

     

    I can continue configuring but the step 'creating localized resources' does not work.

     

    Now I have manipulated cmdb.xml and roles.xml, after that it worked:

    Base for manipulation have been the following errors in resource.log:

         MergeXML: Tag "usp_menu_tree:caption:301445:UNC Credentials" is defined more than once in XML. New Value will be ignored.

         Processing cmdb.dat to reset the timestamp with that of XML file cmdb.xml

         MergeXML: The following PDM_I18N tags are defined in D:\CA\SERVIC~1\data\xml\cmdb.xml, but not used in D:\CA\SERVIC~1\data\tagged\cmdb.dat:

    and

         MergeXML: The following PDM_I18N tags are defined in D:\CA\SERVIC~1\data\xml\roles.xml, but not used in D:\CA\SERVIC~1\data\tagged\roles.dat:

             usp_menu_tree_res:name:1013:File Types

             usp_menu_tree_res:description:1013:File Types

             usp_menu_tree:caption:1013:File Types

             usp_menu_tree:caption:3013:File Types

             usp_menu_tree:caption:4013:File Types

             usp_menu_tree:caption:6013:File Types

     

    Has anyone any better idea?

     

    Regards,

    Peter



  • 2.  Re: 14.1 Migration SDM - configure german localized resources

    Posted Mar 31, 2015 11:44 AM

    Any ideas for Peter?

     

    Thanks



  • 3.  Re: 14.1 Migration SDM - configure german localized resources

    Posted May 07, 2015 07:27 AM

    Hi,

    I got the same. This error appears already in R12.5/6. and a patch resolved the problem with localized resources.

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec584867.aspx

     

    I hope such a patch helps in this case also.

    Regards



  • 4.  Re: 14.1 Migration SDM - configure german localized resources

    Posted Mar 08, 2016 01:14 AM

    Hi All,

    thanks for the answers.

    Since the problem occurred I had to migrate a 12.9 system in win 2008 environment to 14.1.01 and to install a complete new system (14.1.02) under win 2012 env.

    In both cases the error didn't occur again.

    Regards,

    Peter



  • 5.  Re: 14.1 Migration SDM - configure german localized resources

    Posted Sep 06, 2016 11:23 AM

    We had exactly the same issue on customer environment for 14.1.

     

    After several re-installs we just ignored this (error-) message and let run the pdm_configure to the end. We didn't find any ERROR messaged in stdlog after a test run. So it should be good.

     

    We then installed the 14.1.03 and after this a pdm_configure ran through without any issues.

     

    Maybe it is solved with 14.1.03.

     

    Additionally: we also tried to install it on a D drive. Maybe this is the root cause?? Anyway. With 14.1.03 it works at least.