Clarity Service Management

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CA CMDB can not be access by servername

  • 1.  CA CMDB can not be access by servername

    Posted 05-14-2015 09:51 PM

    CA CMDB was deploy with IIS 6.0 based on Windows 2003 R2.

     

    http://servername/CAisd/pdmweb.exe can access the CA service, when try to access http://servername, always failed, CAisd/pdmweb.exe can not be append automatically,

     

    could you please advise what happened and how to fix ?

     

    Thank you



  • 2.  Re: CA CMDB can not be access by servername

    Posted 05-14-2015 10:07 PM

    Hi Chris,

     

    Whats is the version of CA CMDB? Accessing the URL with http://servername/ would fail because it takes IIS port 80. However, if you access the URL http://servername:8080, it should redirect to the URL http://servername:8080/CAisd/pdmweb.exe login page.

     

    Thanks,

    Naveen



  • 3.  Re: CA CMDB can not be access by servername

    Posted 05-14-2015 10:23 PM

    Hi Naveen,


    Thanks so much for your reply quickly.


    CA CMDB Version: r12_1CP-196


    Yes, the URL http://servername:8080 can be directly access, may i know how to set it ad default login port ? And you know all user just to know CA service via URL http://servername, please advise, thanks





  • 4.  Re: CA CMDB can not be access by servername

    Posted 05-17-2015 11:44 PM

    Chris,

     

    You may verify the steps from the tech document TEC411771 with the help of your windows admin.

     

    Thanks,

    Naveen