Can I please obtain assistance with setting up a new Search filter field. Within our Service Desk Manager CMDB we have created 2 extension tables that we use to hold CIs. Both extension tables contain a column named function_description which contain a string value.How can I create a custom Filter category which will allow me to search the values and display the CI results just like the other search filters that are there by default. I've tried setting up a field on the "list_nr.htmpl" form in the Web Screen Painter and linking it to a column called function_description in the "nr(configuration)" table which I created which appears to be the way the existing filters are configured, however when I do a search it isn't giving me any results so I don't think I have set it up properly.
Any help would be appreciated
This is a tricky one, even though it sounds simple.
Hope that helps a bit.
Thanks very much for the info.
I'll set it up with 2 search fields although its not really desirable but we can put up with it