CA Service Management

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  • 1.  Multiple sessions

    Posted Mar 17, 2015 12:50 AM

    We are using CA SDM 12.6

     

    After running the pdm_webstat -d command, I found that there was one user id having 127 sessions.

    How is this possible? And is there a way to end the multiple sessions?



  • 2.  Re: Multiple sessions

    Posted Mar 17, 2015 02:39 AM

    This can happen if a user gets into the habit of exiting a session by closing the browser window rather than by clicking 'Log out'. The sessions should eventually time out.  Check the setting of 'Timeout' in %NX_ROOT%\site\mods\bopcfg\web.cfg in case it is excessive.  Visit your user and find out how they log out - a gentle hint may be in order :-).  See also these earlier discussions on this topic:

    https://communities.ca.com/message/99075876#99075876

    https://communities.ca.com/message/72876317#72876317

     

    Regards,

    James