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  • 1.  Unable to Change Language on BSI 8.2.5

    Posted Jul 09, 2014 02:41 PM
      |   view attached

    Guys,

     

    I am having some problem to change the prefered language on BSI 8.2.5. Does anyone can give me any tips, please?

    A screenshot about this problem goes in attachment.

     

    Ty



  • 2.  Re: Unable to Change Language on BSI 8.2.5

    Posted Jul 10, 2014 12:43 PM

    Andre,

     

    Did you tried change the preferred culture ? (pt - BR).

     

    preferred_culture.png



  • 3.  Re: Unable to Change Language on BSI 8.2.5

    Posted Jul 10, 2014 04:37 PM

    Caue,

     

    That's the problem. When i change it to Brazilian Portuguese the Preferred culture does not give me this option (pt-BR).

    As shows the screenshots below.

    error1.pngerror2.png



  • 4.  Re: Unable to Change Language on BSI 8.2.5

    Posted Jul 17, 2014 01:29 PM

    Hm .. I see.

     

    I saw this kind of error message working with translation scripts however in minor release (8.2.5) was an issue solved that you can find at release notes.

     

    I guess you should contact CA Support for more details. I don't know which server configurations or installation steps could result on this.

     

    Anyway, let we know how fix this when you figured out.

     

    Good Luck !



  • 5.  Re: Unable to Change Language on BSI 8.2.5
    Best Answer

    Posted Jul 18, 2014 08:23 AM

    Thanks for trying to resolve this with me, Caue.

     

    We tried tons of things to solve it but no success. I solved the problem by reinstalling the 3 servers (DB, WEB, APP).

     

    Ty