Hello Everyone,
Here is the list of tech documents published in the last week:
TEC613297 In the CMDB Visualizer, if the relationship type is 'Connects to', then the 'Cause and Effect CIs' filter lists only one CI for all hierarchy levels.
TEC613306 What is the procedure to load CIs using a .XLSX file on CA CMDB/Service Desk R12.6 using GRLoader from CA CMDB/Service Desk Manager(SDM) 12.7?
TEC612981 The pdm_configure UI for CA Service Desk Manager on Linux does not show "SQL Server" as a database choice. Is it possible to use Microsoft SQL server for the remote MDB server when the CA Service Desk Manager is on a Linux or Unix Operating System?
TEC612982 What is the maximum value of the TIMEOUT parameter in the web.cfg file?
TEC612983 When running the CA Service Desk Manager Configuration utility (pdm_configure), after the third task "Apply initial configuration settings", the rest of the steps are skipped, but the message "Configuration as completed successfully" is still displayed.
TEC612988 Using the 'pdm_options_mgr' command to change content within the CA Service Desk Manager (CA SDM) NX.ENV file
TEC612989 Does the Service Desk mail daemon, pdm_mail_nxd, support POP before SMTP as a method for authentication against mail servers?
TEC612990 In CA Service Desk Manager, when clicking on Visualizer button from the CI detail page, I see the error "Error: Authentication failed for the user. Please try again. If problem persists, please contact administrator"
TEC612831 No connection between primary and secondary server due to a hibernating Proctor.
Please add comments and queries on individual TEC documents to this thread: Comments and Queries
Thanks,
Naveen