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Mandatory Patch for CA SERVICE CATALOG R12.9
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Date: Mar 12, 2014
To: CA Service Catalog Customers
From: The CA Service Level and Catalog Management Product
Team
Subject: Mandatory Patch for CA SERVICE CATALOG R12.9
On behalf of CA, we appreciate your business and the
opportunity to provide high-quality, innovative software
and services. As part of our ongoing commitment to customer
success, we regularly announce updated releases and
maintenance for our products.
As part of our continuous support, following issues have
been found with CA Service Catalog R12.9 and have been
addressed through the Patch RO68076.
1.When using a Label form object, updating the 'Label
Text' property with text value doesn't show in the form
object itself.
2.When in form designer, the label text does not
appear. When producing a request, the label text does
not appear. When receiving an email of a request, the
html code is
visible AND the label text appears incorrectly.
3. Firing event even for disabled label.
Note that it's a mandatory patch and needs to be applied on
CA Service Catalog R12.9 at it's GA level, i.e. prior to
applying any other patches.
For more details, refer the document named RO68076.TXT
included with the patch.
You can download RO68076' from here:
https://support.ca.com/irj/portal/anonymous/phpsupcontent?co
ntentID=%7b04530AF4-834D-4339-8373-891C3382187A%7d
If you need any assistance, our CA Services experts can
help. For more information on CA Services and how you can
leverage our experience, please call 800-225-5224 (North
America) or +1 303-262-8300 (International).
Your success is very important to us, and we look forward
to continuing our successful partnership with you. To
review our Technical Support Lifecycle Policy, please visit:
https://support.ca.com/phpdocs/0/common/techsupp_policy.pdf.
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Thank you for your continued support of CA and its products. If you have any
questions about this Product Maintenance Letter or any other questions about
this product, please contact your local CA Technical Support organization.
PRODUCT(S) AFFECTED: CA SERVICE CATALOG RELEASE 12.9
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