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CCA Agent - Failed to register NT Service on Windows 2003 x86 SE SP2

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  • 1.  CCA Agent - Failed to register NT Service on Windows 2003 x86 SE SP2

    Posted 08-17-2015 02:57 PM

    Hi,

     

    I've got a warning message during CCA Agent installation on Windows Server 2003 x86 Standard Edition SP2. After the installation completes the agent could not be started, the agent's service is not shown on Windows service list.

     

    The following warning message can be seen in the install.log.

     

    =========

    install.log

    =========

    Register NT Service: CA Configuration Automation Agent

    Status: WARNING

    Additional Notes: WARNING - Failure registering the NT Service

    =========


    Anyone knows why is It happening on this specific operational system?


    Thank you in advance,


    Kind regards



  • 2.  Re: CCA Agent - Failed to register NT Service on Windows 2003 x86 SE SP2
    Best Answer

    Posted 08-20-2015 11:16 AM

    Hi Ronaldo,

     

    We have our existing support case for your questions. 

    You can continue to work with our team there to help resolve your case.

     

    Regards.

    Kevin



  • 3.  Re: CCA Agent - Failed to register NT Service on Windows 2003 x86 SE SP2

    Posted 03-22-2016 01:15 PM

    Just to update... CA has developed a patch fix to solve the issue.