Errors while Microsoft performs .NET PTO on App Node

[Harold Martin]

Background:
The customer asked MS to perform an analysis on a monitored app.
They performed a  .NET Performance & Tuning Optimization (PTO) service.

they got all info from "process dumps" (I need to get more info on this).

The main results were:

Has anyone faced this kind of issues before? 
any advice?
I really appreciate any sugestions/advice/whatever approach since the customer, from these results, basically is getting instructions from Microsoft to REMOVE all agents from App.

The .Net Framework is 4.0.
Agent version 10.7

More info related to the errors:
Exception type: System.ArgumentOutOfRangeException Message: Specified argument was out of the range of valid values. InnerException: <none> StackTrace (generated): wily_Agent!SupportClass+Tokenizer.NextToken(System.String)+0x53 Stack Trace: SupportClass+Tokenizer.NextToken(System.String) com.wily.introscope.agent.urlgroup.URLGroupRule+FormatUnit.format(com.wily.introscope.agent.ur lgroup.URLComponents) com.wily.introscope.agent.urlgroup.URLGroupRule.format(com.wily.introscope.agent.urlgroup.URLC omponents, com.wily.dotnetglue.java.util.HashSetGlue) agent.dotnet.Generated.com.wily.introscope.agent.urlgroup.BaseURLGrouping.GetNormalizedURL(Sys tem.String, System.String, Int32, System.String, com.wily.dotnetglue.java.util.HashMapGlue) com.wily.introscope.agent.GenericHttpClient.GenericHttpClientNameFormatter.GetNormalisedUrl(Sy stem.Uri)

Exception object: 000000013f54c870 Exception type: System.NullReferenceException Message: Object reference not set to an instance of an object. InnerException: <none> StackTrace (generated): wily_Agent!com.wily.isengard.messageprimitives.InterfaceUtilities.getInterfaceVersion(System.T ype)+0x44

Exception type: System.ObjectDisposedException Message: Cannot access a disposed object. InnerException: <none> StackTrace (generated): System!System.Net.HttpWebResponse.CheckDisposed()+0x53

System.Net.HttpWebResponse.CheckDisposed() System.Net.HttpWebResponse.get_StatusCode() com.wily.introscope.agent.GenericHttpClient.GenericHttpClientErrorCodeTracer.TryToGetResponseS tatusCode(com.wily.introscope.agent.trace.InvocationData, System.String) com.wily.introscope.agent.GenericHttpClient.GenericHttpClientErrorCodeTracer.buildErrorMessage (com.wily.introscope.agent.trace.InvocationData) com.wily.introscope.agent.trace.hc2.HTTPErrorCodeReporter.ITracer_finishTrace(Int32, com.wily. introscope.agent.trace.InvocationData) com.wily.introscope.agent.trace.InvocationData.IMethodTracer_finishTrace() com.wily.introscope.autoprobe.dotnet.StackedTracer.finishTrace() com.wily.introscope.autoprobe.dotnet.PreAgentShim.finishTrace() System.Net.HttpWebRequest.SetResponse(System.Net.CoreResponseData)

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APM Senior Consultant
Netready Solutions
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[Amir Mushtaq]

Please go through .NET Agent Troubleshooting and Best Practices and see if this help.
https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_search?articleId=111638

[Harold Martin]

Hello Amir,
thanks for your response, but I have no rights to access the INTERNAL link you have provided.

regards,
Harold

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APM Senior Consultant
Netready Solutions
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[Amir Mushtaq]

Check this link: https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=111638