DX Application Performance Management

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  • 1.  IIB10 FieldPack - Problems with Broker Connection

    Posted May 19, 2020 04:56 PM
    Edited by Gabriel Orlando May 19, 2020 05:01 PM
    Hello All,
    We are migrating from Broker/MQ 8 to IIB10.  We download and install the FieldPack from CA-APM/IIB10-Extension

    The WebSphere MQ monitor is running perfect the problem that we have is the connection to the broker:

    [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.v7.MBTreeConfigMain] Broker BRKXXXXX broken connection!

    We don't have SSL but we have User Name and Password required to login to the Broker. Reading the Documentation i can't understand wich lines should i use in the configuration file:

    This configuration doesn't work because we need to use username & password

    <IntegrationNodeConnectionParameters Version="10.0.0" host="XXXX" listenerPort="4414">

    And in the example, i saw this parameters that i think i don't need because i don't have SSL:
    useSsl="true" sslTrustStorePassword="password" sslTrustStorePath="c:\keystore\my_keystore.jks"/>

    I don't see a parameter like, for example, UserName="" UserPassword=""  the examples seem to be for an secured connection with SSL.




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    Cordinador Ingenieria y Soporte
    Banco Patagonia
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  • 2.  RE: IIB10 FieldPack - Problems with Broker Connection

    Posted May 20, 2020 06:32 AM
    You may want to try on the command line when you start the agent
    -Duser.name=user -Duser.password=password
    As it is command line, bear in mind that anyone who can log into that box can type ps -ef  and see the user/password openly.



  • 3.  RE: IIB10 FieldPack - Problems with Broker Connection

    Broadcom Employee
    Posted May 20, 2020 11:26 AM
    We now have a supported version for our SaaS customers. On-premise customers may still to be able use it if you can approval. Please contact support to have them check to see if it's okay for your company to use it.

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    Custom Solution Architect
    Broadcom
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  • 4.  RE: IIB10 FieldPack - Problems with Broker Connection

    Posted May 20, 2020 11:42 AM
    Thanks im opening a ticket for this

    ------------------------------
    Cordinador Ingenieria y Soporte
    Banco Patagonia
    ------------------------------



  • 5.  RE: IIB10 FieldPack - Problems with Broker Connection

    Posted May 20, 2020 01:49 PM
    Issue closed by technician with this link:

    https://knowledge.broadcom.com/external/article?articleId=106050

    And this comment:

    We are closing this case. If you do run into product (base product; supported by Broadcom support team) problems please feel free to open a case with support and we will be happy to assist.

    Two things;
    Why broadcom doesn't have a powerpack for IIB10? and Why should i use something that is not supported or developed by broadcom?

    In another hand, ti don't know where to add that parameters:
    If Admin Security is enabled, then to set the username and password using below System environment properties
    MQSI_CMP_USERNAME=username
    MQSI_CMP_PASSWORD=password

    Regards!







    ------------------------------
    Cordinador Ingenieria y Soporte
    Banco Patagonia
    ------------------------------



  • 6.  RE: IIB10 FieldPack - Problems with Broker Connection
    Best Answer

    Posted May 20, 2020 03:02 PM
    Edited by Gabriel Orlando May 20, 2020 03:02 PM
    Well, Now is working and the magic was using this simple parameter in the .broker file:


    <?xml version="1.0" encoding="utf-8"?>
    <IntegrationNodeConnectionParameters Version="10.0.0" host="hostname" listenerPort="4414" userName="XXX" password"XXXX"/>


    Easy, but not Documented!!

    ------------------------------
    Cordinador Ingenieria y Soporte
    Banco Patagonia
    ------------------------------



  • 7.  RE: IIB10 FieldPack - Problems with Broker Connection

    Broadcom Employee
    Posted May 20, 2020 05:30 PM
    Awesome. Please make sure to open an issue on the repo to update the README for clarity: https://github.com/CA-APM/IIB10-Extension/issues

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    Custom Solution Architect
    Broadcom
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