Windows running application services Monitoing

[dip_narayan]

Hi All,

I am using CA APM 10.7, Is there any possibility to monitor windows services status (start or stop) with Agent, if yes please suggest me how to archive this.

Regards,
Dip Narayan

[Haruhiko Davis]

I'd recommend using APMIA running a custom PowerShell script to return an integer indicating up/down status.

https://docs.microsoft.com/en-us/powershell/module/microsoft.powershell.management/get-service?view=powershell-7.1

SNMP is also an option, but involves a lot more work on your end to make it work.

N.B.: SNMP is now deprecated starting with Windows 2012. You could still use it, no longer officially supported. I'm working on a PowerShell script example and will post it to my public GitHub and forked to the CA APM repo.

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Solution Engineering
Broadcom
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[Janne Koponen]

Hi - if you can get the status as a value (0=down, 1=up, or similar), you can pass it to APM using the EPAgent plugin, which is available within the latest APM Infrastructure Agent, or standalone for 10.7. 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/implementing-agents/infrastructure-agent/epagent-plug-ins/sample-epagent-plug-in-extensions.html

IN those downloads, there is an example perl script called processAvailability.pl - this is not the same thing, but a good example on how to leverage and schedule scripts to pass any metric to APM using EPagent

You could also use the EPAgent REST interface to pass (POST) the metric to APM. 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-saas/SaaS/implementing-agents/infrastructure-agent/epagent-plug-ins/standalone-epagent/install-and-configure-the-standalone-epagent/configure-the-standalone-epagent-restful-interface.html

thnks

[Haruhiko Davis]

Here you go: Release Windows Services Monitor · htdavis/win-svc-monitor
I should also mention that it's written in PowerShell, so no additional software is required.




If you have any technical issues, please post to the issues link on the repository.

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Solution Engineering
Broadcom
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[Luis Braum Garcia Vargas]

Hi Could someone guide me on how to apply this plugin to monitor Windows services, I have a 10.8 environment.

[Haruhiko Davis]

You can:

1. Download the TAR/GZip and upload to ACC to include in your agent bundle, or
2. Download and manually add it to your APMIA's extension/deploy folder to automatically deploy it to a running agent. If the extension is extracted out, but doesn't run, then add the folder name to Extensions.profile property introscope.agent.extensions.bundles.boot.load.

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Hiko Davis
Solution Engineer
IMS Division | Broadcom
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[Luis Braum Garcia Vargas]

Hi Hiko 

Thank you for your response, unfortunately I have not been able to apply any of the 2 options since these are the only folders I have:

[Haruhiko Davis]

This extension is meant to be used with APM Infrastructure Agent (APMIA), not the .NET Agent.

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Hiko Davis
Solution Engineer
IMS Division | Broadcom
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[Luis Braum Garcia Vargas]

Thanks , One question: Can I install the .net agent and the infrastructure agent on the same server?

[Haruhiko Davis]

Yes

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Hiko Davis
Solution Engineer
IMS Division | Broadcom
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