DX Application Performance Management

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  • 1.  IBM Java support for RHEL

    Posted Apr 29, 2019 02:05 AM



    I have a requirement to monitor an application deployed in websphere 8.5.5 in RHEL 6 and using IBM java 7.

    The compatibility guide doesnt show IBM java for RHEL.


    Does it means its not compatible and cannot monitor this app? I use apm 10.2.


    Can i use AgentNoRedefNoRetrans.jar and IntroscopeAgent.NoRedef.profile?



  • 2.  Re: IBM Java support for RHEL
    Best Answer

    Broadcom Employee
    Posted Apr 30, 2019 07:59 AM

    Dear Geethu:

    If it is not in PCM -- https://pcm.ca.com/dyntbl.php?mod=pclink&op=Search&dosearch=yes&solution=grp-APM&version=APM;10.2;x&search_agent=checked&search=was8


    that means it hasn't been tested or supported. So it may work . But it is something that is not supported . So you are on your own or maybe someone in this friendly community can help.


    Gentle Reminder: APM 10.2 is EOS in December this year. https://support.ca.com/us/product-content/status/support-life-cycle/indexes/ca-apm-release-and-support-lifecycle-dates.html



    Hal German

  • 3.  Re: IBM Java support for RHEL

    Broadcom Employee
    Posted May 02, 2019 12:13 AM

    I just received notification from the certification team:


    IBM WebSphere Application Server is only supported with IBM JAVA. But somehow in https://pcm.ca.com it is displaying java as Oracle Java , it should be IBM JAVA . PCM will be modified to reflect IBM Java.


    So below combination IS a supported combination.

    APM 10.2 Java Agent

    RHEL 6.1

    IBM Java

    WebSphere Application Server




  • 4.  Re: IBM Java support for RHEL

    Posted May 10, 2019 10:31 AM

    Just to add this - I have many agents running in this combination, some on RHEL, some on AIX, with WebSphere 8.5.x and Java 1.7.x and 1.8.x 


    Generally from personal experience I would use AgentNoRedefNoRetrans.jar and IntroscopeAgent.NoRedef.profile , I had success with the regular files in WebSphere 7.0 versions and Java 1.6 but when we moved to WebSphere 8.5.5 and Java 1.7 (or 1.8) there was some java native heap issues using the Agent.jar and IntroscopeAgent.profile that vanished as soon as we went to the NoRedef versions and have been stable since then.


    Going to those uses the "-typical" pbd's - If you are wanting to monitor anything that is coming from the "-full" ones (or previously were in dashboards etc) , you may need to take a look at some of the settings in the pbd files.