How do find old, dashboard lines that won't go away?

[Walter Snyder]

I have updated a dashboard using workstation.  I have some old white lines that show up in the browser views of my dashboard but I can't see within the workstation dashboard editor.  Is there are way to make these troublesome objects/lines show up so I can delete them?  I have tried moving everything to the front but these white lines show up through my dashboard objects and background. 

[Hallett German]

Dear Community:
Can you help Walter with suggestions? Thanks

 

Dear Walter:

   Not sure if this is a bug and fixed in another release. What release/build are you running?

Thanks

Hal

[Junaid Wahab]

MonitorLizard

Have you try different browser chrome, firefox IE, Edge etc. 

Also can you share share screenshot from browser and workstation. 

[Billy Cole]

Hi Walter,

The workstation and webview server caches are different and sometimes they become out of sync with the management modules.

On the host of webview, the directories' contents that you can delete when the EM (MOM) and webview process are stopped.

<em_home>/product/webview/configuration/                 (leave the config.ini) file
<em_home>/product/enterprisemanger/configuration    (leave the config.ini) file
<em_home>/product/workstation/configuration    (leave the config.ini) file

<em_home>/work/*

Then start up the EM, wait for a few minutes then start up WebView, wait a few minutes and then log into WebView through a browser.

Hopefully this will correct your issue.

Hope this helps,

Billy