New KBs for Oct 2017
Warning: Statement on Top 20 & Weekly/Monthly New APM/ASM/AXA KDs Currency
N1. APM CPU Metrics count and AIX Server CPU counts have different results. TEC1554335
https://support.ca.com/us/knowledge-base-articles.tec1554335.html
N2. Receiving java.lang.NullPointerException errors in APM 10.0.1 wily CTG agent log TEC1011715
https://support.ca.com/us/knowledge-base-articles.tec1011715.html
N3. JMS header injection by APM java agent TEC1000216
https://support.ca.com/us/knowledge-base-articles.tec1000216.html
N4. How to monitor Cognos 11 and avoid instrumentation failures. TEC1089361
https://support.ca.com/us/knowledge-base-articles.tec1089361.html
N5. With JSP Metrics, seeing Reponses Per Interval values of 3 while the Average Response Time is 0. TEC1475456
https://support.ca.com/us/knowledge-base-articles.tec1475456.html
N6. What properties control the pruning of Team Center map data to prevent the APM DB from growing too large.TEC1275119
https://support.ca.com/us/knowledge-base-articles.tec1275119.html
N7. EM (MOM) fails to complete startup while DEBUG logging shows there are active threads e.g. "[master clock] [Manager.Clock] Master harvest took 0ms" TEC1152142
https://support.ca.com/us/knowledge-base-articles.tec1152142.html
N8. TIM is not working and is unable to synch all the monitors. TEC1104426
https://support.ca.com/us/knowledge-base-articles.tec1104426.html
N9. Review Unexpected GC Spikes even though there is a free heap available. TEC1223624
https://support.ca.com/us/knowledge-base-articles.tec1223624.html
N10. CEM no longer getting data from the TIMs - error in EM logs shows /tmp/userCache.data (Permission denied). TEC1557159
https://support.ca.com/us/knowledge-base-articles.tec1557159.html
N11. Questions Regarding Load Balancing Scenarios TEC1174167
https://support.ca.com/us/knowledge-base-articles.tec1174167.html
N12. Collector Agent instrumentation errors when NODE-JS probe connects.TEC1413997
https://support.ca.com/us/knowledge-base-articles.tec1413997.html
N13. WebMethod Integration Server failed to start TEC1775163
https://support.ca.com/us/knowledge-base-articles.tec1775163.html
N14. APM 10.0-10.3 HotFix Knowledge Docs. TEC1633147
https://support.ca.com/us/knowledge-base-articles.tec1633147.html
N15. Cognos application has abnormal popup windows after instrumentation with APM Java Agent. TEC1981021
https://support.ca.com/us/knowledge-base-articles.tec1981021.html
N16. How can I change the Webview online help port? TEC612909
https://support.ca.com/us/knowledge-base-articles.tec612909.html
N17. Determining the IP Addresses of ASM Monitoring Stations TEC1051144
https://support.ca.com/us/knowledge-base-articles.tec1051144.html
N18. Correcting the error [ERROR] [OracleDBAgent] Connection error for host/database: <Database>. Reporting no data values. ORA-06550. TEC1933393
https://support.ca.com/us/knowledge-base-articles.tec1933393.html
N19. A blank page is displayed after uninstalled a hotfix TEC1833695
https://support.ca.com/us/knowledge-base-articles.tec1833695.html
N20.EM log showing the error message - Error updating auth info : Expecting zero or one results. TEC1304205
https://support.ca.com/us/knowledge-base-articles.tec1304205.html
N21. Questions regarding to install HotFix. TEC1876984
https://support.ca.com/us/knowledge-base-articles.tec1876984.html
N22. Will 10.7.x agent be compatible with a 10.5.x EM? TEC1665209
https://support.ca.com/us/knowledge-base-articles.tec1665209.html
N23. Is an Alert categorized as a Data Viewer? TEC1471018
https://support.ca.com/us/knowledge-base-articles.tec1471018.html
N24. Why must you run pod containers in privileged mode when installing Kubernetes Monitoring for APM? TEC1627965
https://support.ca.com/us/knowledge-base-articles.tec1627965.html
N25. From a TIM monitored SOAP transaction is it possible to include XML values from the request/response payload in the CEM defect details. TEC1503838
https://support.ca.com/us/knowledge-base-articles.tec1503838.html
N26. Certain URLs not showing in Business Segment metrics reported by Logstash DxC Age TEC1419686
https://support.ca.com/us/knowledge-base-articles.tec1419686.html
N27. Problem setting tim.urlPathGetPrefix in tess-default/tess-customer.properties TEC1237747
https://support.ca.com/us/knowledge-base-articles.tec1237747.html
N28. After installing APM for SSO Policy Server agent - xpsconfig Changes result in SSO failing to start After installing APM for SSO Policy Server agent - xpsconfig Changes result in SSO failing to start TEC1930189
https://support.ca.com/us/knowledge-base-articles.tec1930189.html
N29. Configure Agents to share one installation and connect to multiple Enterprise Managers. TEC1716643
https://support.ca.com/us/knowledge-base-articles.tec1716643.html
N30. How do you read an Experience Card? TEC1315656
https://support.ca.com/us/knowledge-base-articles.tec1315656.html
N31. Increase in Script Monitor Errors after October 24th TEC1589019
https://support.ca.com/us/knowledge-base-articles.tec1589019.html
N32. Introscope Workstation will not install on Windows 10. TEC1632647
https://support.ca.com/us/knowledge-base-articles.tec1632647.html
N33. Unable to find "connector.jar" when configuring MQMonitor. TEC1090842
https://support.ca.com/us/knowledge-base-articles.tec1090842.html
N34. How to view logs for disabled ASM monitors TEC1070835
https://support.ca.com/us/knowledge-base-articles.tec1070835.html
N35 java.sql.SQLIntegrityConstraintViolationException - ORA-01400: cannot insert NULL into ("CA_APM"."APM_OWNER"."NAME") TEC1822968
https://support.ca.com/us/knowledge-base-articles.tec1822968.html
N36. How to filter sites / domains for resource loading when running Jmeter scripts TEC1822202
https://support.ca.com/us/knowledge-base-articles.tec1822202.html
N37. Perfmon Collector Agent not showing in Investigator TEC1212137
https://support.ca.com/us/knowledge-base-articles.tec1212137.html
N38. Disabling "Automatic Transaction Tracing" to avoid high overhead
TEC1728493
https://support.ca.com/us/knowledge-base-articles.tec1728493.html
N39. For security compliance is it possible to remove the setUID bit from the 2 Tim /opt/CA/APM/tim/system/bin files suidwrapper & webrequestid. TEC1509682
https://support.ca.com/us/knowledge-base-articles.tec1509682.html
N40. Is it necessary to stop the application server to upgrade Agent?
TEC1110924
https://support.ca.com/us/knowledge-base-articles.tec1110924.html
Updated KDs
U1. APM Command Center Security Vulnerabilities flagged in a security audit. TEC1752865
https://support.ca.com/us/knowledge-base-articles.tec1752865.html
U2. What releases of APM TIM, MTP/VMTP, and ADA are compatible? TEC1241257
https://support.ca.com/us/knowledge-base-articles.tec1241257.html
U3. APM database is growing fast - too many appmap_states tables. Is there a property to prune those tables. TEC1846866
https://support.ca.com/us/knowledge-base-articles.tec1846866.html
U4. Pivotal Cloud Foundry APM agents are not displaying all instances.TEC1286338
https://support.ca.com/us/knowledge-base-articles.tec1286338.html
U5. New Business Service and Business Transactions are not visible under Introscope.TEC1321714
https://support.ca.com/us/knowledge-base-articles.tec1321714.html
U6. Java Agent AutoProbe.log file can grow to be quite large (GB). Is there a way to limit the size or disable logging completely? TEC595870
https://support.ca.com/us/knowledge-base-articles.tec595870.html
U7. How to enable the SmartStor metric query logging in EM_HOME/logs file querylog.txt (it always has size of 0 bytes). TEC1441167
https://support.ca.com/us/knowledge-base-articles.tec1441167.html
Retired
R1. RTTM metrics missing after upgrade TEC1288953