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OSB Metrics not in Teamcenter

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  • 1.  OSB Metrics not in Teamcenter

    Posted 03-20-2018 02:02 PM

    Having now upgraded to APM 10.5.1 successfully.  I am faced with a problem.  We instrument Oracle Service Bus (OSB).  I would like to have OSB metrics (and a CARD specific for OSB performance) in Team Center.  None of the hosts show up for filters and none of the frontends/apps show up to build any type of cards or filters off of.  Has anyone faced similar issues, particularly with OSB.  Weblogic applications not a part of the OSB show up fine.  It is only on the OSB clusters missing from Teamcentet.



  • 2.  Re: OSB Metrics not in Teamcenter

    Posted 03-20-2018 02:06 PM

    Hey Kevin,

    I don't anything I can pass along at the moment, but will look into it.

    If you end up opening a ticket, please let me know the # so I can follow up.

     

    -Hiko



  • 3.  Re: OSB Metrics not in Teamcenter

    Posted 03-21-2018 04:01 PM

    I have a working theory.  Tell me what you think.

     

    All the OSB front ends have a / in the name (ex:  enterprise/customer/usage/v2_0.)  My theory is that there is a regex in the configuration someone where the / causes it pain as it is unexpected.  What do you think?

     

    km



  • 4.  Re: OSB Metrics not in Teamcenter

    Posted 03-21-2018 04:31 PM

    Could be. Do you see any issues in your EM log? If you see nothing while running in INFO mode, switch to DEBUG (no restart required).

    Have you upgraded your agents yet?



  • 5.  Re: OSB Metrics not in Teamcenter
    Best Answer

    Posted 03-21-2018 11:24 PM

    Hi Kevin,

    If Hiko's advice does not help then it sounds like a support case would be the best option for more detailed analysis.

    https://comm.support.ca.com/csupport/CaseManagement/cases/new 

     

    Is the OSB problem specific to Team Center i.e. you can see OSB metrics under the webView Investigator/ Metric Browser and when run a manual Transaction Trace on an OSB agent you see expected data?

     

    Regards,

     

    Lynn



  • 6.  Re: OSB Metrics not in Teamcenter

    Posted 03-29-2018 01:46 PM

    Yes, the OSB issue is specific to Teamcenter only.  All other parts are good including the Triage Map.  Because all of the legacy things are still functional, I am working a little here and there to see if I can figure it out before opening a case as we have all the previous functionality.  If I don't get it solve next week, I will open a case.