Hi, where can i please disable (or reconfigure if disabling is not possible) the help link (question mark in the top right corner next to the "Go to Map" link) in the APM Team Center? it's useless to point to the docops, if the APM env doesnt have internet access, so we would like to redirect it to offline docs or disable it at all.
thank you, stefan
Marking as a discussion. Please post in the internal Yammer group.
WrenW Olina SrikantN Guenter_Grossberger Hiko_Davis
Dear Stefan :
I adding the above people and placed your post in the correct Yammer group. If you do not hear back in either of these two locations, please open a case
Hi, yes, this is a ugly problem.
On the one hand the links point to unavailable web sites (fixed with APM 10.5.1 HF1) on the other the links are not available without internet connection. And some of the web pages require a login to CA to get the help information.
Let me know the result of your discussion with the folks,
What you are talking about is covered in this KD
Help does not display on Webview or Team Center.TEC1896622http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1896622.html
Hello Hal German,
thanks for the hint, the modifications from the Tech Note are part of the APM 10.5.1 HF 1 also.
In general the Tech Note gives useful information to change the help URLs to an more useful or internal website.
I try something like this in the past, but doesn't work in well.
And the properties "com.wily.introscope.help.url=" and "introscope.apmserver.ui.welcome.url=" points to internal links also.
Unfortunately, some of the CA help pages are not general available and several user are not able to login to CA. But the help war file for APM 10.5.1 doesn't contain the information from the CA site.
However, someone should spend some time to make help link modifications more easy and CA should inculde the content into the introscope help war file.
I understand both sides of this "argument"
- Static vs Dynamic Help Content
- Internal (Company intranet only) versus External (Internet) access.
There are tradeoffs on updating content, access, etc.
I would encourage you to work with your account team so you can directly discuss with product management. (Or if there is an APM Office Hours with PM there.) It is good that they hear your important concerns. Please keep sharing!