DX Application Performance Management

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  • 1.  help with silent install EULA file

    Posted Sep 06, 2016 03:57 PM

    I'm trying to get CA Introscope Workstation to install using the silent install but i'm stuck.  No matter what I do, i consistently get this message:  


    ... eula.txt is not a valid End User License Agreement.
    Edit the responsefile so that the eulaFile property refers to a valid End User License Agreement whose terms have been accepted, then rerun the silent installer.


    I noticed that there was no eula.txt file in the package when i encountered this document: 

    Launch the Installer - CA Application Performance Management - 9.7 - CA Technologies Documentation 

    However upon further searching i found the following links:

    New ASM, Exec Insight, APM KBs for June 2015 

    Responsefile EULA error on silent install 


    So according to the second link, i copy lgpl.txt to the install directory and rename to eula.txt.

    Then I add a line at the end as per the original instructions that says LGPL=accept.  


    I still get this error. 


    I also tried renaming ca-eula.txt to eula.txt and changing the last line to LGPL=accept, just in case.  


    Does anybody have a valid EULA file?  I compared lgpl.txt to ca-eula.txt and they are VERY DIFFERENT.  Even down to formatting.  lgpl.txt is all clear text with nothing commented out.  ca-eula.txt has nearly every line commented out except for CA-EULA=accept.


    I don't exactly understand what the executable is looking for in eula.txt that it isn't finding and my only real comparison is the ca-eula file.  

  • 2.  Re: help with silent install EULA file

    Broadcom Employee
    Posted Sep 06, 2016 03:59 PM

    What version of APM?

  • 3.  Re: help with silent install EULA file

    Posted Sep 06, 2016 03:59 PM

    I neglected to mention i am installing introscope 9.7 workstation on windows 7 computer using installfile.exe -f response.file and that the response file is configured to point to eula.txt for the package install and ca-eula.txt for the client install.

  • 4.  Re: help with silent install EULA file
    Best Answer

    Broadcom Employee
    Posted Sep 06, 2016 04:00 PM

    Never mind; I missed the 9.7 link in your post.


    The EULA is for the OSGI package available at http://opensrcd.ca.com/ips/osgi.

  • 5.  Re: help with silent install EULA file

    Posted Oct 18, 2017 04:43 PM

    The path   "http://opensrcd.ca.com/ips/osgi" has been mentioned on the user guide below, but it wasn't specifically mentioned that it is needed for silent installer for workstation.  I have entered a feedback for that page:

    Download External Component Packages - CA Application Performance Management - 10.0 - CA Technologies Documentation