we are using SiteMinder Manager of CA APM. All the policy server related metrics are reporting and data is coming.
But the metrics related to "Errors Per Interval" are not reporting and data is not coming in Introscope Investigator except "PolicyStore:Errors Per Interval"
Some example(not reporting): UserStore:Errors Per Interval, Login:Errors Per Interval, Validate:Errors Per Interval, Logout:Errors Per Interval etc. etc.
I noticed that in SiteMinderPSdefs.xml file only metric definition are present related to "Errors Per Interval" , rest are not.
report-metric-as="SiteMinder|Policy Server|$0|Databases|PolicyStore:Errors Per Interval"
<metric-def name="SiteMinder|Policy Server|$0|LDAPDatabase|$2|Operations|UserStore:Errors Per Interval" report-metric-as="SiteMinder|Policy Server|$0|Databases|UserStore|LDAP|$2:Errors Per Interval"/>
can you confirm whether we have correct SiteMinderPSdefs.xml file?
attached the file.
Thanks in advance.
Hi Rikash:Which release of APM/SiteMinder Manager and SiteMinder are you running?
Here is one straight from a 12.x install attached to the message .
In the one I grabbed I see 7 overall different Errors Per Interval
The basic question has been answered. Please let us know if this helps as well as any followup questions
I have split into two branches. The first branch answered the question -- can you confirm whether we have correct SiteMinderPSdefs.xml file? The answer is Yes.
The second on the metric not showing up. Some suggestions were given as next steps. If they fail to correct the issue which is usually due to the Shared Memory Segment, then pleas open a Support Case