DX Application Performance Management

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  • 1.  HTTP Errors page doesn't finish loading

    Posted Apr 05, 2017 11:52 AM
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    Hello everyone, I am currently working in a POC of AXA with a client's webapplications. In the overall the integration is running ok but I have some pages that never finish loading. When we navigate to the Errors tab, and drill down to a specific http error to see the sessions that involve the error the page never finishes loading.

     

    Observations:

    I have tested from different networks but the problem persists. 

    I tested from networks without firewall or any other sort of restriction.

    I have waited for long periods to see if it finishes loading but it doesn't.

    I can't create support cases because for some reason I don't see AXA under the products categories, we have talked to our partner representative but we don't have a response. 

    The integration is default it was done by adding the default snippet to the web application file.



  • 2.  Re: HTTP Errors page doesn't finish loading

    Broadcom Employee
    Posted Apr 05, 2017 12:48 PM

    Hi Sebastian:

       Forwarded your note internally which hopefully will get you a response. 

     

    Thanks

    Hal German



  • 3.  Re: HTTP Errors page doesn't finish loading

    Posted Apr 05, 2017 02:12 PM

    Thank you Hallet in the meantime I am trying to create a dashboard with the http errors and urls with the data studio, but I can´t find the category in the Discovery tab (and field) under which the http errors shoul be. I tried under tenanid-c_axa_*errors*_ but could not find the http errors. Could you help me out please?



  • 4.  Re: HTTP Errors page doesn't finish loading

    Broadcom Employee
    Posted Apr 05, 2017 04:12 PM

    No promise. But trying all I can to get you a response...



  • 5.  Re: HTTP Errors page doesn't finish loading
    Best Answer

    Broadcom Employee
    Posted Apr 06, 2017 09:09 AM

    Dear Sebastian:

    My attempts to get you a response have not been as fruitful as desired. Please open a case to pursue further. I will be marking as answered . You may ask additional questions and it is hoped that you post the resolution here to help others with this same question

     

    Thanks

    Hal German