Skipping errorsnapshot with a special character

[Vinicius Campelo]

Dear All,
I need skip some errors with special character on error description.
Follow a example:

 

Validar Dependência para Conferência

 

The Error is in "Portuguese - Brasil" and I tried configure the property
introscope.agent.errorsnapshots.ignore.0=*Validar Dependência para Conferência*
and this didn't work.

 

I tried change the special character to the ASCII code and this didn't work too.

 

Please, someone can give me one tip of how I can configure this skip?

 

Thanks,

 

Vinícius Campelo

[Hallett German]

Hi Vinicus:

I am trying to get someone to respond

Thanks

Hal German

[Hallett German]

Hi Vincius:

Can you simplify the expression  introscope.agent.errorsnapshots.ignore. Does something like this work?

*Validar Depend*ncia para Conferência*

 

The docs also state the following. Does that apply here? 

 

Important! The property introscope.agent.errorsnapshots.ignore cannot be used to filter SOAP error messages.

 

Thanks

Hal German

[Sergio Morales Correa]

Hello Vinícius,

 

I have traced through the code and I believe that the comparison of the error message is being handled by the following:
static public boolean shouldIgnore(String errorMessage)
{
for (int i = 0; i < IgnoreGlobs.length; i++)
{
if (IgnoreGlobs[i].matches(errorMessage))
{
return true;
}
}
return false;
}
In this case, the IgnoreGlobs array is a String array containing the patterns to ignore what you specified in the IntroscopeAgent.profile. The errorMessage variable is the current error message. The method used to determine if there is a match is the Java String method "matches". The Java String method "matches" uses regular expression pattern matching not Windows wildcard matching.

Based on this, I suggest you to run a test by specifying the following as the pattern:
.*Validar Dependência para Conferência.*

 

I have done a quick validation here: http://www.freeformatter.com/java-regex-tester.html

and it works.
If the problem persists open a support case and attach Agent DEBUG logs

 

Regards,
Sergio

[Hallett German]

Marking as answered since either using a regex instead of a matching expression or opening a case will resolve this.

This may need a KB or Doc Bug submitted.

[Vinicius Campelo]

Dear All,
Thanks for all replies.
I tested and worked only with * .

 

*Validar Depend*ncia para Conferência*

 

It's very curious because in REGEX would be .* , correct?

 

Thanks.

 

Vinícius Campelo

[Haruhiko Davis]

If the string you want to use does not start at the beginning, then you would need to use the wildcard '.*' in front and behind your substring.

[Hallett German]

Hi:

To be clear 

*Validar Depend*ncia para Conferência*

And 

.*Validar Dependência para Conferência.*

 

Did either work?

 

Thanks

Hal German

 

[Vinicius Campelo]

Working(All special characters changed to *):

 

*Validar Depend*ncia para Confer*ncia*

 

Not working:

 

.*Validar Depend.*ncia para Confer.*ncia.*

 

Thanks.