Customer has a question on what it means when they use CEM to pull reports for different time frame. When someone generates a report for "Previous Month", does that mean that it will pull previous calendar month's report or will date past 30 days report?
If someone pulls a report on June 3rd for previous month......will it pull a report for May3-Jun2 or will it pull a report for the month of May (calendar month)?
Thanks in advance for answering
Default Time Frames
Daily: Today, Yesterday
Weekly: Current Week, Previous Week
Monthly: Current Month, Previous Month
Yearly: Current Year, Previous Year
Custom Time Frames
Custom Day: Any day in the last 30 days
Custom Week: Any week in the last year
Custom Month: Any month in the last two years
So the Previous Month and Last 30 days are different.
Previous based on calendar , vs past 30 days
same goes to "Yesterday" and "Last 24 hours"
Yanna - Thanks for the prompt reply. Hopefully this will help my customer.
The last question would make a great KB
I couldn't agree more. A thorough tech doc explaining in details the nuances of CEM Reporting would be a great resource for customers.
I thought that a good enhancement to set up custom ranges
- Examples -- your business quarter is not the last three months, college semesters, etc.
This gets into the area of semi-canned reports where the report is mostly canned but you have some customization possible