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Is there any way to capture non-financial project benefits, e.g., client satisfaction percentage, market share percent increase,  number of branches relocated?

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  • 1.  Is there any way to capture non-financial project benefits, e.g., client satisfaction percentage, market share percent increase,  number of branches relocated?

    Posted 08-17-2016 04:49 PM

    Benefit plans are limited to financial benefits.  Is there any way to capture other types of planned benefits, e.g., project objectives such as client satisfaction, market share percent increase,  number of branches relocated?



  • 2.  Re: Is there any way to capture non-financial project benefits, e.g., client satisfaction percentage, market share percent increase,  number of branches relocated?
    Best Answer

    Posted 08-17-2016 05:56 PM

    Hi Mark: MarkCasey77140488

          Did you perhaps place this in the wrong community? This is the application monitoring (Such as Java and .Net) application servers for APM. What product are you referring to?

     

    Thanks

    Hal German



  • 3.  Re: Is there any way to capture non-financial project benefits, e.g., client satisfaction percentage, market share percent increase,  number of branches relocated?

    Posted 08-17-2016 06:00 PM

    Hal, 

     

    You are correct.  Thanks for pointing that out!  I have marked it answered and will re-post under CA PPM.

     

    Regards,

     

    Mark