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CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

  • 1.  CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Posted 05-16-2016 12:22 PM

    Hi Team,

    Our APM Cluster Environment:

    CA APM version : 9.5.2

    EM : 1

    Collectors: 5

     

    Application Server - IBM WebSphere - Linux.

    WebSphere IBM JVM version : IBMJAVA7

    Name : IBM WebSphere Application Server Network Deployment

    Version : 8.5.5.7

    ID: ND

    Name : IBM WebSphere SDK Java Technology Edition (Optional)

    Version: 7.0.4.1

    ID : IBMJAVA7

     

    We are trying to configure CA APM agent 9.5 to monitor WebSphere ND 8.5.5 version. We have followed the documentation and installed wily agent and configured the parameters in WebSphere Admin Console. But after restart the application is not coming up and failed with the below error.

    ********************************************************************

    /IBM/WebSphere/AppServer/properties:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/lib/startup.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/lib/bootstrap.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/lib/jsf-nls.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/lib/lmproxy.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/lib/urlprotocols.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/deploytool/itp/batchboot.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/deploytool/itp/batch2.jar:/inet/apps/QWOIDAA/IBM/WebSphere/AppServer/java_1.7_64/lib/tools.jar:/inet/projects/common/decisionserver/jrules-mbean-descriptors.jar:/inet/apps/wily9/Agent.jar:/inet/apps/wily9/Agent.jar.

    SystemOut_16.05.13_14.50.40.log:java.lang.NoClassDefFoundError: com.wily.introscope.agent.service.IAgentService

    SystemOut_16.05.13_14.50.40.log:Caused by: java.lang.ClassNotFoundException: com.wily.introscope.agent.service.IAgentService

    ********************************************************************

     

    Note: We also need to understand how we can invoke Wily parameters using command line and not in the WebSphere Admin console due to security reasons.

     

    Thank You!

     

    Best Regards,

    Thamil



  • 2.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Broadcom Employee
    Posted 05-16-2016 12:29 PM

    I'm not sure of the process you used to instrument the JVM, but I'd recommend you look my modified version of the JACL provided CA.

    It will programmatically instrument all appservers listed in the manager.

     

    Download 'setPmiModules' for APM 9.5, replace the one in the agent directory, and then follow the directions in the Java Agent guide for running 'listServers' and 'configurePMI'.

    You will need to both steps in order for this to work.

     

    Once you've successfully configured the JVMs, try restarting one of the nodes.



  • 3.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Posted 05-16-2016 12:39 PM

    Hi Hiko,

     

    Thank you for your response. We have configured the wily parameters in Java Generic parameters field in WebSphere Console.

    One more question: Will that APM agent version 9.5.2 is compatible/supports WebSphere 8.5.5 with Java 1.7 (IBMJAVA7)

    Name IBM WebSphere SDK Java Technology Edition (Optional)

    Version 7.0.4.1

    ID IBMJAVA7



  • 4.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Broadcom Employee
    Posted 05-16-2016 12:42 PM

    You also need to create a custom startup class. Have you done that?

    Have you also set the PMI levels?



  • 5.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Posted 05-16-2016 12:45 PM

    Hi,

    I believe that you need the agent 9.5.5.0 for any Java 7 especially for WebSphere (for tomcat there was a workaround property to add). Also 9.5.x is end of support I think this December. For WAS 8.5.5.9 and Java 8 you need at least v9.7.1.16.  So if you can I'd suggest to upgrade to 10.2 there are many new (cool) features.

    Regards,

    Fred



  • 6.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Broadcom Employee
    Posted 05-16-2016 12:47 PM

    You also should switch the 9.5.5.0 agent because it's the only official version supported for WAS 8.5 and Java 7.



  • 7.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Posted 05-16-2016 12:52 PM

    We have our EM and collectors with 9.5.2 version. If we install 9.5.5 Java agent for WebSphere. Will that communicate/works with our existing 9.5.2. EM/Collectors?

     

    If not, Is there a workaround to achive this without an EM/collectors upgrade as we are planning to upgrade later this year.



  • 8.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Broadcom Employee
    Posted 05-16-2016 12:54 PM

    Yes, no need to upgrade your Ems.



  • 9.  Re: CA APM for WebSphere 8.5.5 with Java 1.7 in APM agent 9.5.2

    Broadcom Employee
    Posted 05-16-2016 12:51 PM

    Based on the replies give, marking as Assumed Answered.. Please let us know if additional assistance is needed or we may close this thread.