DX Application Performance Management

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Significance of Resolution During Alert Setting.

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  • 1.  Significance of Resolution During Alert Setting.

    Posted 03-30-2017 04:20 AM

    Hi Team,

    It may look like a silly question to ask but still i feel that i should post this question to get my doubt clarified.

    We are using CA APM 10.1.

    I need an alert if the stall count is greater than 20 continously for 6 mins.

    There are 2 possiblilities for me to set this alert ( Practically there are lot more possibilities available but i am giving the below example to get my doubt calrified.)

    Option 1.

    Resolution : 6 min
    Period over Thershold :1
    Observered Period:1

    Option 2.

    Resolution:15 sec
    Period over Thershold:24
    Observered Period:24

    I am pretty sure that Option 2 will work as per my requirement but i am not sure whether option 1 will work as per my requirement.

    Please clarify.
    If possible please share a best practice document for setting alert in CA APM.

    Note: I can also see that it is not mandatory to select resolution value from the drop down list as i can set a value myself i.e. 3 mins. I am not sure whether it is the CA APM functionality or a known bug.

     

    Cheers

    Jay

    Cell No :+918412988488

    E-Mail: JM00121466@techmahindra.com



  • 2.  Re: Significance of Resolution During Alert Setting.
    Best Answer

    Posted 03-30-2017 10:27 AM

    I tried option 1 in my environment and it worked.  After 6 minutes, my status console alert was triggered.  I also used Whenever Severity Increases.  This of course is configurable for your needs.

     

    As for the mandatory to not select resolution, it is not a bug.  By default the resolution is set to 15 seconds.  But you can change it to suit your needs.



  • 3.  Re: Significance of Resolution During Alert Setting.

    Posted 03-31-2017 03:03 PM

    Hi Matt,

    Thanks a ton for your quick response.

    Can you please confirm whether options 1 and options 2 will give me same result.

    i.e. An alert will be  triggered after the stall count is greater than 20 continuously for 6 mins.

     

    Cheers

    Jay



  • 4.  Re: Significance of Resolution During Alert Setting.

    Posted 03-30-2017 10:32 AM

    Hi Jay:   

       Please review Matt's amswer and let us know if they are helpful. If so, please mark his answer as correct. If there are additional questions, please let us know as well

    Thanks

    Hal German



  • 5.  Re: Significance of Resolution During Alert Setting.

    Posted 03-30-2017 12:03 PM

    Since Matt's question gives a tested response, I am marking as answered, Again, please let us know if his answer was helpful. Additional questions may be asked as needed.