Integrate CA PAM with CA APM

[Komgrit Suparatnodom]

Hello Expert,

 

I was install CA PAM and CA APM on same server.

 

When i select event provider to CA IT Process Automation Manager.

 

I got the following error:

 

Error(s):

• Unable to connect to the workflow server, ensure that the server is available.

 

I have follow up to  article CA ITPAM integration.

 

But not solve this problem.

 

Please help verify for this error.

 

Thanks & Regards,

 

TK

 

ข้อความถูกแก้ไขโดย: TK

[Hallett German]

Hi TK:

For an integration issue liek this, it is best to open a case to work through teh various issues.

 

Thanks

Hal German

[Komgrit Suparatnodom]

Hi,

 

I able to solve this issue by myself.

 

The solution is install CA PAM are first and CA APM are second.

 

The integration completed.

 

Thanks,

 

TK

[Hallett German]

Thanks Komgrit for sharing

 

Is there a place in the documentation that we need to state this? (I could help get any needed changes on the APM Doc side).