DX Application Performance Management

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  • 1.  Send Email Using CA APM

    Posted Oct 27, 2015 06:23 AM



    I tried Send SMTP Mail Action using this config


    27-10-2015 10-09-45.jpg

    But when  I apply this he give this msg


    27-10-2015 10-10-45.jpg

    please help to  find problem


    Many Thanks


  • 2.  Re: Send Email Using CA APM

    Posted Oct 27, 2015 08:49 AM

    Hi Oulahna


    isn't the correct hostname smtp.google.com?


    Besides, do you have access to that host/port from MoM? To test this, you can login to the MoM server and try

    telnet smtp.google.com 465

    to see if you have connection to it





  • 3.  Re: Send Email Using CA APM

    Posted Oct 27, 2015 01:55 PM

    Hi Roger,

    I had tried this config



    But he give this erreur




    what i can do ??



    Many Thanks


    Oulahna Toufiq


  • 4.  Re: Send Email Using CA APM

    Posted Oct 27, 2015 02:47 PM



    in the first case, you could not login to smtp (using pop3.google.com)

    Now you cannot even connect to the server.


    The situation here is that you cannot authenticate because Introscope does not have an option to do so.

    What version are you using? I think there was a plugin that let you authenticate, I'll search.


    If you want to, try searching the community for "smtp authentication"




  • 5.  Re: Send Email Using CA APM

    Posted Oct 27, 2015 03:39 PM

    Hi Oulahna


    I've found this information: there is a community plugin that actually triggers a shell script. But there are some Field Packs you can get. Check this post:



  • 6.  Re: Send Email Using CA APM

    Broadcom Employee
    Posted Oct 28, 2015 04:03 AM
    The FP mention does not trigger a shell action. YOU have to create a shell action to call the JAR file.

    Depending on your APM version, you are better off using the custom email alert action that gives you all of the fields you need to connect your SMTP server and setup your email formatting.

    Contact your CA Services rep to get a copy of the FP.

  • 7.  Re: Send Email Using CA APM

    Posted Nov 26, 2015 06:11 PM

    Hello Davis,


    please share installation/configuration guide of FP.


    but as I can see in FP it is just used for email formatting, but email configuration still done from APM GUI, but it is failed we contacted support but it seems they can't help.


    why we have this issue in APM but all is OK in UIM?


    please clarify.


    Many Thanks

  • 8.  Re: Send Email Using CA APM

    Broadcom Employee
    Posted Dec 02, 2015 01:38 PM

    What's seen in this thread is for the built-in functionality of the new email notification feature. It allows for you to customize the email formatting and the server configuration.


    What it does not allow you to do is specify a username and password for a secure connection.


    For that, we do have an enhanced FieldPack which will allow you to specify credentials for the connection.


    Please contact your CA Sales or Services contact to receive a copy. This FP is not a currently supported solution.

  • 9.  Re: Send Email Using CA APM

    Posted Dec 05, 2015 05:23 AM

    Hi Oulahna,


    Is your MOM on Linux\Unix server ?

    If yes, you can try unix mail daemon to send mails where HOST would be 'localhost' and Port be'25'. And you dont need to enter credentials.