DX Application Performance Management

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5/10/16 11:25:08 PM CDT [ERROR] [IntroscopeAgent.AppMapEdgeCommand] Cannot send [[OutsideWorld[Null[0]] --(Uniarch Admin[0];Application)--> FilterProxyServlet|service[Uniarch Admin[0]] [OutsideWorld] (External) {HostName=Unknown, Label=OutsideWorld, agent

  • 1.  5/10/16 11:25:08 PM CDT [ERROR] [IntroscopeAgent.AppMapEdgeCommand] Cannot send [[OutsideWorld[Null[0]] --(Uniarch Admin[0];Application)--> FilterProxyServlet|service[Uniarch Admin[0]] [OutsideWorld] (External) {HostName=Unknown, Label=OutsideWorld, agent

    Posted 05-11-2016 09:28 AM

    I am getting this error in my application. Has anyone seen this before:

    5/10/16 11:25:08 PM CDT [ERROR] [IntroscopeAgent.AppMapEdgeCommand] Cannot send [[OutsideWorld[Null[0]] --(Uniarch Admin[0];Application)--> FilterProxyServlet|service[Uniarch Admin[0]]

      [OutsideWorld] (External)

      {HostName=Unknown, Label=OutsideWorld, agentSideOwner=Null[0], LastReportedDate=Tue May 10 23:25:03 CDT 2016, UpdateDate=NO INFO DATE, ProcessName=Unknown, Parent=NO INFO VERTEX, CreationDate=Tue May 10 23:25:03 CDT 2016, AbstractionLevel=Logical, HierarchyLevel=MethodClass, AgentName=None}

      {}

      NO INFO METRICS

      [FilterProxyServlet|service] (Servlet)

      {HostName=MSWEBXPNPERF3, Label=FilterProxyServlet|service, FullyQualifiedHostName=MSWEBXPNPERF3.lowes.com, UpdateDate=NO INFO DATE, LastReportedDate=Tue May 10 23:25:03 CDT 2016, agentSideOwner=Uniarch Admin[0], Parent=NO INFO VERTEX, ProcessName=WebSphere, CreationDate=Tue May 10 23:25:03 CDT 2016, AbstractionLevel=Physical, HierarchyLevel=MethodClass, AgentName=xPressionSRV3_A}

      {}

      NO INFO METRICS, [OutsideWorld[Null[0]] --(Business Segment|catchall|all_apps|all_apps[700000000000002273];BusinessTransactionComponent)--> FilterProxyServlet|service[Uniarch Admin[0]]

      [OutsideWorld] (External)

      {HostName=Unknown, Label=OutsideWorld, agentSideOwner=Null[0], LastReportedDate=Tue May 10 23:25:03 CDT 2016, UpdateDate=NO INFO DATE, ProcessName=Unknown, Parent=NO INFO VERTEX, CreationDate=Tue May 10 23:25:03 CDT 2016, AbstractionLevel=Logical, HierarchyLevel=MethodClass, AgentName=None}

      {}

      NO INFO METRICS

      [FilterProxyServlet|service] (Servlet)

      {HostName=MSWEBXPNPERF3, Label=FilterProxyServlet|service, FullyQualifiedHostName=MSWEBXPNPERF3.lowes.com, UpdateDate=NO INFO DATE, LastReportedDate=Tue May 10 23:25:03 CDT 2016, agentSideOwner=Uniarch Admin[0], Parent=NO INFO VERTEX, ProcessName=WebSphere, CreationDate=Tue May 10 23:25:03 CDT 2016, AbstractionLevel=Physical, HierarchyLevel=MethodClass, AgentName=xPressionSRV3_A}

      {}

      NO INFO METRICS]

    5/10/16 11:25:08 PM CDT [ERROR] [IntroscopeAgent.CommandQueue] Agent reporter thread caught unexpected exception.

     

     

    This could be the business definition in CEM I suspect but I need to confirm.



  • 2.  Re: 5/10/16 11:25:08 PM CDT [ERROR] [IntroscopeAgent.AppMapEdgeCommand] Cannot send [[OutsideWorld[Null[0]] --(Uniarch Admin[0];Application)--> FilterProxyServlet|service[Uniarch Admin[0]] [OutsideWorld] (External) {HostName=Unknown, Label=OutsideWorld, a

    Posted 05-11-2016 09:54 AM

    That error relates to application triage map data generated by the agent, the error tends to suggest your EM (the EM the agent is reporting to) has lost connection with the APM database, or just generally has some issue communicating the data to the DB.

    First port of call is to check the EM logs for any messages about database inaccessible, and figuring out why it would be inaccessible - for example, is it still up



  • 3.  Re: 5/10/16 11:25:08 PM CDT [ERROR] [IntroscopeAgent.AppMapEdgeCommand] Cannot send [[OutsideWorld[Null[0]] --(Uniarch Admin[0];Application)--> FilterProxyServlet|service[Uniarch Admin[0]] [OutsideWorld] (External) {HostName=Unknown, Label=OutsideWorld, a

    Posted 05-11-2016 12:01 PM

    Hi Daniel:

    Please report back what you find after investigating David's suggestion

    Thanks

    Hal