Lost connection at: Node=Agent_808 type=socket

[Daniel Addo]

Has anyone seen this before if the EM loses connection due to type=socket. Could this be a network congestion issue or something to do with agent?

[Sergio Morales Correa]

Hello Daniel,

The message indicates the agent lost connection with the EM, but there can be many reason for that, most probably the agent disconnection is due to some performance issues affecting the cluster/collector.

-Check the status console, for more informaiton see The APM Status Console - CA Application Performance Management - 10.2 - CA Technologies Documentation

-Look at both the agent and EM logs. In the EM logs search for the following words/string: [WARN], [ERROR], reached, capacity, outofmemory, too many, outofmemory

-Review: Common Errors and Resolution - CA Application Performance Management - 10.2 - CA Technologies Documentation

I hope this helps,

Sergio

[Hallett German]

Hi Daniel: Please let us know if Sergio's answer is sufficient or if additional assistance is needed Thanks Hal German

[Daniel Addo]

Hello Sergio,

                      Thank you so much, it was helpful in figuring out what may have happened.

 

 

Thanks,

 

Daniel Addo