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APM Group Discussion Posting Suggested Guidelines

  • 1.  APM Group Discussion Posting Suggested Guidelines

    Broadcom Employee
    Posted Aug 20, 2015 09:17 AM


    Suggested Guidelines for posting:




    - Use this for questions involving features, compatibility, what to do next in a scenario, etc. that can be answered  in a few paragraphs,


    Else untick “mark this discussion as a question.”






    - If a question involves reviewing configuration files then it should probably be a support case unless a simple change is required.




    - Use Support cases for performance, integration, break-fixes, and other complex issues etc.




    - Answers to customization issues needed to be provided by other groups than Support so these may take some time for a response.