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Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

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  • 1.  Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-06-2016 09:36 PM

    Hi there, I'm trying to install IntroscopeAgent9.7.0.27unix.bin in HP UX, it says "No Java Virtual Machine could be found from your PATH environment variable. You must install a VM prior to running this program" but actually it has Java 1.5 installed on the machine, and I did insert /oraapps/product/ora10gas/jdk for both PATH and JAVA_HOME environment variable but still no luck, anything I missed here? please help, thank you



  • 2.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found
    Best Answer

    Posted 01-06-2016 10:03 PM

    Hi,

    All APM installers require minimum of 1.6 JRE in 9.7 release, perhaps that's causing the issue.

    But more importantly support for HP-UX platform itself (both EM and Agent) was dropped in 9.7.

    Have you tried 9.6 Agent installer instead which supports HP-UX ?

     

    Regards,

    Kulbir.



  • 3.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-06-2016 10:06 PM

    Thanks Kulbir

    I missed the HP-UX significance



  • 4.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-06-2016 10:14 PM

    Hi Kulbir,

     

    Thanks for the fast response and the important information, Let me try to download and install the version 9.6. By the way does the 9.6 agent could work with 9.7 EM?

     

    Thanks,

    Siswanto Budi Prayogo



  • 5.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-06-2016 10:23 PM

    Hi Siswanto,

    Yes that combination is supported.

    Agent release can be can be less than or equal to EM release.

     

    Regards,

     

    Lynn



  • 6.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-06-2016 11:01 PM

    Hi Lynn,

     

    Thanks for the info will try that and get back here if still facing issues

     

    Regards,

    Siswanto Budi Prayogo



  • 7.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-07-2016 09:35 AM

    Hi Siswanto:

    Please let us know either way if it worked or not.

     

    Thanks

    Hal German



  • 8.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-07-2016 09:45 AM

    Hi Hal,

     

    Yes, I'm still requesting for the 9.6 installer, will mark as answer if it is already working

     

    Okay I will mark this first then, thanks a lot.

     

    Thanks and regards,

    Siswanto Budi Prayogo



  • 9.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-06-2016 10:04 PM

    Hello,

    Please try running the .bin file with additional LAX_VM option as follows: IntroscopeAgent9.7.0.27unix.bin LAX_VM <path to alternate JVM>

    (That is documented in the 9.7 wiki: How to Install CA APM - CA Application Performance Management - 9.7 - CA Technologies Documentation )

     

    If you still have a problem please let us know.

     

    Thanks

    Lynn



  • 10.  Re: Installing IntroscopeAgent9.7.0.27unix.bin in HP UX No JVM found

    Posted 01-07-2016 09:43 AM

    Given that a clear next step is provided and there are no further actions for Support at this time, I am marking this as assumed answered. If there are installation issues, please report back or create a new thread referring to this one

     

    Thanks

    Hal German