DX Application Performance Management

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10.1 Dashboard external link page opening size issue

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  • 1.  10.1 Dashboard external link page opening size issue

    Posted 02-19-2016 09:16 AM

    I put a link onto our Dashboard to a NPC UCM Report.   When you click on the link it opens the report in a small non-navigable screen as shown below.  I have added this site to my compatibility settings  but it did not help.   Is there a setting I need to configure to open this in a full page view?  Thanks in advance.

     

    The below shows no chance of scrolling nor expanding this window

    Dashboardlinksize.png



  • 2.  Re: 10.1 Dashboard external link page opening size issue

    Posted 02-19-2016 09:44 AM

    I believe this is in the wrong product group. This should rather be in Infrastructure Management Performance Center. I will move this to the right group



  • 3.  Re: 10.1 Dashboard external link page opening size issue

    Posted 02-19-2016 02:08 PM

    No - the above picture is what appears when I click on a link IN the APM 10.1 Console Dashboard shown below.  There is no scrolling ability or any option to expand into full page view.    It works fine from the workstation.   I'm not talking about UCM or NPC just the link from the Webview Console Dashboard



  • 4.  Re: 10.1 Dashboard external link page opening size issue

    Posted 02-22-2016 03:53 AM

    Sorry, seeing now the additional detail, agreed, it is an APM enquiry. However, this will require some investigation. Please open an issue with APM support to troubleshoot this further.



  • 5.  Re: 10.1 Dashboard external link page opening size issue
    Best Answer

    Posted 02-22-2016 04:02 AM

    Hi Patrick,

     

    I think this may be a result of default settings in IE please see the following Tec Doc to see if it helps

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1549063.aspx?intcmp=searchresul…

     

    thanks

    Mike



  • 6.  Re: 10.1 Dashboard external link page opening size issue

    Posted 02-22-2016 06:40 AM

    Thanks Mike - this worked