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Not able to identify net banking transactions

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  • 1.  Not able to identify net banking transactions

    Posted 04-15-2015 04:39 AM

    Hi,

     

    We have Introscope 9.7 installed on Linux platform. We have installed one webserver agent on IBM HTTP server and one java agent to monitor WebSphere application. We are able to get good metrics from both in the Investigator.

     

    Now we have enabled transaction recording feature using agent in Introscope. From CEM console, we can record transactions but in our application URL of an application flows the same throuout the application. Like applet loading in the webpage.

     

    "http://<website>/corpbanking/entry" this URL remains constant when we login to netbanking application --> Click on check account details or --> Transfer funds

     

    We can see above URL in CEM recoding session window but how can we identify which transaction took place because URL is same.

     

    Please help.

     

    Thanks,

    Nikhil Kalwint



  • 2.  Re: Not able to identify net banking transactions

    Broadcom Employee
    Posted 07-31-2015 02:31 PM

    Hi:
    I am marking this as assume answered you did not request a follow-up. Please open a new question with new information if needing additional assistance

     

    Thanks

    Hal German

    APM Support



  • 3.  Re: Not able to identify net banking transactions
    Best Answer

    Broadcom Employee
    Posted 07-31-2015 02:33 PM

    Hi:

    This is a hard situation. Service Desk for examples has the same URL. You do either following

     

    1) Get a unique field/value added to the application

    2) Use some other transaction as identifying

    3) Use the Does Not Exist operator as a tie breaker

     

    Thanks

    Hal German

    APM Support