Dear Team:
Recently there have been a series of cases with a sudden decrease/increase of TIM traffic (and the related defects and statistics) . I have published one tech note on this topic (and maybe a second at another point.)
In the interim, I created two KBs:
How to tell receiving less traffic for APM CE (CEM) TEC1252428
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1252428.aspx
Hint: The sooner you determine there is a loss or gain, the more likely you can find proof in the logs.Note on a MTP, this is easier to do with the nqcapd logs
What to ask a network/security team if APM CE (CEM) traffic recently changed.TEC1344118
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1344118.aspx
Some customers have anxiety to their networking/security/application teams about this topic.This document will help that conversation
Thanks
Hal German