Service Virtualization

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500 No JSON Formated Retrofit Error

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  • 1.  500 No JSON Formated Retrofit Error

    Posted 08-29-2018 05:01 AM

    Hi,

     

    Login to portal I am getting below error.

     

    Error while retrieving list of Projects. (500 No JSON Formated Retrofit Error <html> <head> <meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1"/> <title>Error 503 </title> </head> <body> <h2>HTTP ERROR: 503</h2> <p>Problem accessing /res-hub/v1/projects. Reason: <pre> Service Unavailable</pre></p> <hr /><a href="http://eclipse.org/jetty">Powered by Jetty:// 9.3.z-SNAPSHOT</a><hr/> </body> </html> )

     

    Previously I am not getting the error. After restarting the devtest services I am getting the below error.



  • 2.  Re: 500 No JSON Formated Retrofit Error

    Posted 08-30-2018 04:19 AM

    Hi,

     

    To check the old information, this error message occurs when the Portal is not able to connect to the Registry.
    Please check the portal.log and registry.log.

     

    Thank you,



  • 3.  Re: 500 No JSON Formated Retrofit Error

    Posted 10-01-2018 10:28 PM

    Hi

    Portal and registry running in the same machine.

     

    Workstation able to connect the registry and I am able access portal.

     

    Please find the attached screenshot.



  • 4.  Re: 500 No JSON Formated Retrofit Error

    Posted 10-02-2018 03:43 AM

    Hi,

     

    Did you read these URLs?
    No JSON Formated Retrofit Error
    Dockers: Problem accessing /res-hub/v1/projects
    Could you please try these ?

     

    Thank you,



  • 5.  Re: 500 No JSON Formated Retrofit Error

    Posted 10-14-2018 08:50 PM

    Issue fixed. Portal not able to retrieve all the transaction from database throwing heap memory error. Cleaning the transaction in database issue resolved.



  • 6.  Re: 500 No JSON Formated Retrofit Error

    Posted 10-12-2018 02:18 PM

    Hi Jayachandran,

     

    Did Yusuke's recommendations help you out?



  • 7.  Re: 500 No JSON Formated Retrofit Error
    Best Answer

    Posted 10-14-2018 08:50 PM

    Issue fixed. Portal not able to retrieve all the transaction from database throwing heap memory error. Cleaning the transaction in database issue resolved.