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Missing VSE data protocol handler class

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  • 1.  Missing VSE data protocol handler class

    Posted 07-26-2018 06:40 PM

    Hello CA Community,

     

    I´m sorry for bothering you, 

     

    I have a problem while trying to run a model, I have this error, we are using a special Data Handler for ISO8583,  already add the .jar file in to the HotDeploy folder, also as I looked on similar questions also was added on the LISA_HOME/Lib and in Shared folders, also restarted all the services but this error is still there.

     

    What can I do?

     

    Thank you very much and have a great day.

     

    The DevTest version is 10.1.0


    ==========================================================================
    | Exception:
    ============================================================================
    | Step: data protocol
    ----------------------------------------------------------------------------
    | Message: Missing VSE data protocol handler class.
    ----------------------------------------------------------------------------
    | Trapped Exception: com.ca.mx.ISO8583Handler_Pay
    | Trapped Message: java.lang.ClassNotFoundException: com.ca.mx.ISO8583Handler_Pay
    ----------------------------------------------------------------------------
    STACK TRACE
    java.lang.ClassNotFoundException: com.ca.mx.ISO8583Handler_Pay
    at com.itko.lisa.vse.stateful.common.DataProtocolFilter.getDataProtocolInstance(DataProtocolFilter.java:115)
    at com.itko.lisa.vse.stateful.common.DataProtocolFilter.initialize(DataProtocolFilter.java:296)
    at com.itko.lisa.test.FilterBaseImpl.filterFactory(FilterBaseImpl.java:381)
    at com.itko.lisa.test.FilterBaseImpl.loadFilters(FilterBaseImpl.java:335)
    at com.itko.lisa.test.TestNode.baseInit(TestNode.java:1717)
    at com.itko.lisa.test.TestNode.nodeFactory(TestNode.java:1652)
    at com.itko.lisa.test.TestNode.loadNodes(TestNode.java:1628)
    at com.itko.lisa.test.TestCase.loadTestCase(TestCase.java:1513)
    at com.itko.lisa.test.TestCase.loadTestCase(TestCase.java:1352)
    at com.itko.lisa.editor.TestCaseInfo.createTestCase(TestCaseInfo.java:293)
    at com.itko.lisa.editor.TestCaseEditor$1.doCallback(TestCaseEditor.java:305)
    at com.itko.util.swing.panels.ProcessingDialog$2.run(ProcessingDialog.java:194)
    at java.lang.Thread.run(Thread.java:745)
    ============================================================================


    at com.itko.lisa.vse.stateful.common.DataProtocolFilter.initialize(DataProtocolFilter.java:299)
    at com.itko.lisa.test.FilterBaseImpl.filterFactory(FilterBaseImpl.java:381)
    at com.itko.lisa.test.FilterBaseImpl.loadFilters(FilterBaseImpl.java:335)
    at com.itko.lisa.test.TestNode.baseInit(TestNode.java:1717)
    at com.itko.lisa.test.TestNode.nodeFactory(TestNode.java:1652)
    at com.itko.lisa.test.TestNode.loadNodes(TestNode.java:1628)
    at com.itko.lisa.test.TestCase.loadTestCase(TestCase.java:1513)
    at com.itko.lisa.test.TestCase.loadTestCase(TestCase.java:1352)
    at com.itko.lisa.editor.TestCaseInfo.createTestCase(TestCaseInfo.java:293)
    at com.itko.lisa.editor.TestCaseEditor$1.doCallback(TestCaseEditor.java:305)
    at com.itko.util.swing.panels.ProcessingDialog$2.run(ProcessingDialog.java:194)
    at java.lang.Thread.run(Thread.java:745)



  • 2.  Re:  Missing VSE data protocol handler class

    Broadcom Employee
    Posted 07-27-2018 10:37 AM

    Is the  special Data Handler for ISO8583 compiled for DevTest version 10.1?    Where did you copy the  jar file - on the Workstation machine or the  VSE Server ? 



  • 3.  Re:  Missing VSE data protocol handler class

    Posted 07-27-2018 01:47 PM

    Hello Shiney, thanks for your reply.

     

    Shiney Abraham wrote:

    Is the  special Data Handler for ISO8583 compiled for DevTest version 10.1?  

    Indeed, It was compiled for this version.

      Where did you copy the  jar file - on the Workstation machine or the  VSE Server ? 

    I saved the jar files on the VSE Server.

     

    I appreciate you support, thank you very much



  • 4.  Re:  Missing VSE data protocol handler class

    Posted 07-27-2018 12:14 PM

    Hi SoyLucas,

     

    I have requirement of developing virtual service using DevTest 10.1 for ISO8583, can you please provide step by step process? and also jar file details.

     

    Thanks,

    Venu



  • 5.  Re:  Missing VSE data protocol handler class
    Best Answer

    Broadcom Employee
    Posted 07-27-2018 12:18 PM

    Please open a ticket with CA Support.  We will try to help. 



  • 6.  Re:  Missing VSE data protocol handler class

    Posted 07-27-2018 12:28 PM

    Thanks for your reply.

    we have open ticket with CA Support team and  have a WebEx session today @2:00 EST.

     

    Thanks,

    Venu