Test Data Manager

Tech Tip: No Valid License Was Found Error in Javelin

  • 1.  Tech Tip: No Valid License Was Found Error in Javelin

    Posted 07-17-2017 05:05 PM

    This document can also be viewed at https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1461131.html 



    When launching Javelin, I am receiving the following error messages: "License Key Invalid. Press OK to continue." and "No valid license was found. Please enter new activation key."


    license key invalid.PNG

    no valid license found.PNG



    This error message means that Javelin cannot find and validate your TDM license. 


    To resolve this, you will need to paste your TDM license key into the text box. 


    If you do not have a TDM license, or yours is currently expired, follow the directions outlined in this document to receive a new one: https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1469466.html 

    Additional Information:

    If you experience any further licensing issues, please open a support case on https://support.ca.com/irj/portal/newhome or call customer support at one of these numbers http://www.ca.com/us/services-support/ca-support/contact-support.html


    If you experience any further Javelin issues, please review our documentation: