Test Data Manager

Tech Tip: Fast Data Masker: A fatal error has been detected by the Java Runtime Environment

  • 1.  Tech Tip: Fast Data Masker: A fatal error has been detected by the Java Runtime Environment

    Posted 01-04-2018 04:43 PM

    Fast Data Masker (FDM) is crashing after successfully connecting to the database. I found the following error messages in the log file from C:\Program Files\Grid-Tools\FastDataMasker: 

     

    A fatal error has been detected by the Java Runtime Environment: 

     

    EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000530dd595, pid=1636, tid=5416 

     

    JRE version: Java(TM) SE Runtime Environment (8.0_91-b14) (build 1.8.0_91-b14) 
    Java VM: Java HotSpot(TM) 64-Bit Server VM (25.91-b14 mixed mode windows-amd64 compressed)
    Problematic frame: 
    V [jvm.dll+0x13d595] 

     

    Core dump written. Default location: C:\Program Files\Grid-Tools\FastDataMasker\hs_err_pid1636.mdmp 

     

    If you would like to submit a bug report, please visit: 
    http://bugreport.java.com/bugreport/crash.jsp 

     

    To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1358448.html