Our TDoD (Test Data on Demand) Service suddenly stopped. This is the error message we see in the log file from C:\Grid-Tools\TDoD\TDoD_Service\logs:
INFO GTWCFHost.GTWCFHost - Connection Provider: Oracle.DataAccess.Client
INFO GTWCFHost.GTWCFHost - Validating database connection
INFO GTWCFHost.GTWCFHost - Database Server Version: 11.2.0.4.0
INFO GTWCFHost.GTWCFHost - Database connection validated
INFO GTWCFHost.GTWCFHost - Initializing service instance...
INFO GTWCFHost.GTWCFHost - Validating License
FATAL GTWCFHost.GTWCFHost - Exception occurred while Testing Server Licence
FATAL GTWCFHost.GTWCFHost - Exception occurred while opening service
FATAL GTWCFHost.GTWCFHost - Exception Code: licence_error_testing_licence_contact_support. Exception Message: Error 2015 while testing server licence! Please contact support.
FATAL GTWCFHost.GTWCFHost - Stack Trace: at GTWCFHost.GTWCFHost.OnStart(String[] args)
FATAL GTWCFHost.GTWCFHost - Exception occurred while opening service host connection
FATAL GTWCFHost.GTWCFHost - Exception: Exception of type 'GT.TDMoD.Services.Common.BusinessException' was thrown.
To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1664512.html