We have integrated CA APIM and CA SV on a POC. But we could not get the transactions listed on the Application Insight on DevTest Portal.
When we check the integration everything seems right. On the Deployed APIM integrations screen, we can see that "Record" policy have been successfully deployed to APIM.
On the other side, when we check CA APIM policies, we can see the policies and global parameters are successfully deployed. So we checked the service debug log trace on the APIM side. There it says that, Operation did not match svMode is not equal to RECORD. As seen below,
Policy is already deployed as seen below. And in the Global parameters, svMode = RECORD
Would you please share your comments on this ?
I spoke with the developer about your issue.
He said to change the Mode value from the portal APIM integration dialog box and try again.
If this does not solve your issue, please open a support ticket because we will require a Webex with the developer.
CA Application Insight Support
Thanks for your response. The mode value is "RECORD" and in the global parameters svMode=RECORD in APIM. But as in the prtscr of APIM, it says that svMode is not RECORD. It's strange.